Microsoft Outlook is one of the greatest ever email management software developed by the software maker, Microsoft corporation. Though the email client is great, there are possible issues that might occur while using the email client. So, Outlook problems are not uncommon. While making use of the email client, there was a strange problem that occurred while some users were trying to make an attachment inside an email message. Each and every time when you try to open the attachment from the email you may receive the error message.
Whenever you are in such a situation, you need to right click on the folder you wish creating the file in, and then you need to click on the ‘Properties’ on the shortcut menu for checking your permissions for the particular folder. Actually, much fortunately, the problem is easy to fix. First, there is a little background information you may require on what the problem is.
The user opens email attachments making use of the same name many times over a period of time as a result of a certain job function or the workflow. The user might be accessing a public folder using email notifications consisting of the same attachment they need to open on a regular basis for Outlook to view. Each and every time when an email attachment is launched, Outlook creates a cached copy of the attachment within a Microsoft Outlook OLK folder (which is temporary).
This folder is created using a random name and therefore, it is very different for every user. You will be able to find the location by viewing the registry key from user’s profile that is based on their Microsoft Outlook version. On the internet, you can find the details of location of this folder for all versions of Microsoft Outlook. Here is the solution for Outlook problems happening due to this error.
First, you need to browse to the Outlook Temp OLK folder and then you need to delete all
files that looks like: <attachment name>(number). Usually the list of cached attachments is not really cleared out automatically. Because of the long file names, the cached attachment name is unable to grow any higher and therefore the file creation stops and notification regarding this error is sent to the user. When the cached files are cleared out and Microsoft Outlook is rebooted, the user can again be able to open the attachments the way they used to do before.